A robust and refreshing herbal infusion carefully crafted and designed to complement your routine with invigorating flavour and carefully selected ingredients. It is the perfect companion for moments when you want to feel refreshed and enjoy a pleasant general experience.
Ingredients:
- Echinacea (Echinacea spp)
- Nettle (Urtica)
- Lemon Balm (Melissa officinalis)
- Ginger Root (Zingiber officinale)
- Lemon Peel (Citrus limon)
- Clove (Syzygium aromaticum)
Net Weight: 25g
Refund and Return Policy
At Ember, we take great pride in crafting our herbal products with care and attention to quality. To maintain the highest standards of safety and hygiene for our customers, we do not accept returns of any products once they have been dispatched.
Returns:
Due to the nature of our products, we are unable to accept any returns. This policy ensures that all our products remain fresh and uncontaminated.
Refunds:
Refund requests are only considered in the following situations:
- The wrong product was sent.
- The product was damaged during transit.
To be eligible for a refund, you must notify us within 48 hours of receiving your order by providing a description of the issue along with clear photographs of the product and its packaging.
Refund requests for any other reasons, or requests made after the goods have been dispatched, will not be accepted.
Damaged or Incorrect Items:
If your product arrives damaged or incorrect, please contact us at emberbacktotheroot@gmail.com. within 48 hours of delivery. We will do our best to resolve the issue promptly, either by issuing a refund or sending a replacement.
Contact Us:
If you have any questions or concerns about your order, please reach out to us at emberbacktotheroot@gmail.com.
Thank you for your understanding and support. We are committed to providing high-quality products and exceptional customer service.
